MLGW Offering Help to Memphians Facing Cutoff Notices:

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MLGW — Memphians who are facing utility cutoff notices may qualify for up to a $500 credit on their MLGW utility bills thanks to the Memphis Mayor and the Memphis City Council.

One of two ways to qualify:

· A Tennessee Department of Human Services client or

· A financial, health or military deployment-related hardship

You must also:

· Live in Memphis

· Have utilities in your name or your spouse’s name

· Have a current MLGW cut-off notice

Hardship Examples:

· 100% medically disabled

· Job loss

· Hospitalized for a half year

· Spouse on active military deployment

Hardship cases:

· Apply online at

· Pick up a paper copy at the Neighborhood Christian Center, 223 Scott St. from 8:30 a.m. – 4:30 p.m.

· Call NCC at 901-881-6013 and be switched to a pre-recorded message

· Drop off completed copies of the application, qualifying documents and cut-off notice in a sealed envelope with MLGW customer’s name on the outside at the NCC’s 223 Scott St. drop box. A NCC staffer will contact you within 3-5 business days.

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